Since then, I am a firm believer in the benefits of the feared colonoscopy.  Hey, it ain’t so bad.  The med industry has obviously heeded the painful words of woe from all of us who have had to suffer through the cleansing prep.  I know this is an ugly topic, but I am telling you, they have the process down to an art.  The first time I had to do this, I had to drink like a gallon of “go lightly” and I though I was going to die from the prep.  Anyway, they have improved the process, it is more “user friendly” and it works.  The procedure itself is nothing–I slept through the whole thing.

And because of the prescription shortages, the drugs they are using during the procedure really were much better for me.  Don’t ask me the name of it, but I fell asleep, and when I woke up it was all over.  Great.

Which leads me to the SugarCRM ShortTakes–I didn’t have any of the drowsiness that I have had in the past after the procedure.  I propped myself up in bed, computer, lap stand, and videos playing.  By 11 pm, I have the first draft of the Sugar ShortTakes User reference guides done!

Now the ShortTakes need to go through testing, proofing, and refinement, but the bulk of the job is done!  We have had many inquiries on having a paper guide available–and they will be soon.  I am targeting having them done for the SugarCon presentation April 24 at 4 pm.

So good things have come out of having my procedure!  And I hope that when you read this, you, too, make that appointment to get checked out–As my wristband says, Colon Cancer is preventable, treatable, beatable!

PS: and if you want to get a copy of the SugarCRM ShortTakes, well, we can do that, too!

Take a look at what I have put together, and let me know what you think. What resonates with you, and what doesn’t ring true?
Interlinx Core Values

I recognize that these may not feel right for you–but I can say that they represent what I believe in. Now whether I can practice these and hold true to them, well, only my employees can tell you for sure!

Yet many CRM companies don’t recognize this, nor do they reward for it. Loyalty, relationships, support and vision can go both ways in a partnership. I get it from SugarCRM, and consequently I am happy to give it, too.

Visit our website for links to our recorded webinars and powerpoints on the SugarCRM Series. We will be kicking off the next set of Webinars in April.

I have found the Facebook and LinkedIn groups/subscriptions have been really helpful in keeping me on track with people I want to stay in touch with. There are so many people out there, from so many different facets of my life, that the groups help categorize them. We have common interests, and we don’t have to filter through the noise to get to the good stuff.
So if you have an interest in SugarCRM, or CRM in general, please join my group! See you online!

Let me know what you think, and good selling!

So why did I add to the products we already support? Here’s the logic:
We are Sage CRM ACT! and SalesLogix partners, and so adding SageCRM, made sense in that many of the accounting products already come with SageCRM. Do you have MAS ERP? You might already have SageCRM.

SugarCRM makes sense for a couple reasons. We like Salesforce.com, and we support it for nonprofits. I love their nonprofit donation model. But it gets pricey over time for the B2B guys, so the logical alternative is Sugar. I like the opensource architecture of Sugar, and I like their pricing and feature set. It is a great tool for those that started on Salesforce, but are looking for a better value proposition.

We just signed the Sugar partner contract, so call us! We would love to get you on board!

One of the exercises was to critique our business cards. See Peter Wolf’s blog on it!

While it isn’t maybe ready for prime time, it definitely gives light to potential business intelligence that goes beyond reporting. The access to the back-end database (SQL) is available in ACT! 2012, but it will need some ACC’s to work on it to make it sing. Like the introduction of Tables a few years ago, this feature needs to have some TLC added to make it “work” for most end users.

If you are trying to build reports in ACT! by exporting information into Excel and then manipulating from there, ACT! Analytics might be the way to go for you.

It isn’t what you see that is impactful.  It’s what you don’t see.  We moved away from the traditional html format.  We have gone to a .php site, so that the Google searching our pages should be better, and the ease of updating the pages is DEFINITELY easier. I have been out on the site making copy edits, adding a page here and there, and I can vouch for the ease of making changes. I used to have to go through our WebMaster–now what is he going to be doing with his free time? It is so much better to be able to go out there and make changes that I can do in minutes, when it used to take us hours/days to do.

Of course it is not my job to be the webmaster…theoretically I am supposed to be running the show. But if I can write the blog, make a few edits on our site, update a page without going through another person or two–doesn’t that streamline the process and ultimately make me better?

I think that the new site will not only get us more visitors, but make our site more relevant, timely and engaging. I am excited about it already, and while it might not seem like much to you, it is a big deal to me–considering 70% of the people who are “shopping” go to your website before ever picking up the phone.

Which leads me to Webinx Site Tracker…oh. I think I have blogged about that already. Click on the link to learn more:-)