CRM Consulting

Know

We speak your language. Interlinx Associates, LLC is comprised of a core team with extensive experience from farming communities, farming families and farm to food industries. Given our background, we are already familiar with cultivating, processing, packaging, warehousing, shipping, and consumer consumption. Visit our Biography page to learn more about us.

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We have corporate experience working for fortune 500 companies and one of the largest private companies in the United States, but we choose to be a small business working for small to mid-sized businesses in farm to food industries. We are trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent. We also have important core values that make us who we are as a business. Our clients receive personal attention and are treated like people and not numbers because of our size, character and values. What’s not to like?

Trust

We value experience and hire business analysts and trainers with expert knowledge and certifications.  Our professional services consultants have all tested and certified on their product lines so that you not only get experience, but certified technical knowledge.  We have: ACT! Certified Consultants; Salesforce.com certified administrators; certified sales consultants; certified developers;  sales engineers; SalesLogix certified administrators; and certified developers on the client and web versions.  Our certified trainers have external certifications and our own internal certifications.  We believe it is important that our consultants and trainers are able to study, test and pass academic standards.

Our team has a passion for business, sales and marketing within farm to food industries. We also have a passion for technology. Improvements in technology occur at a fast past, making comfortable, well-known systems of yesterday obsolete today. Let us navigate the technology so you can return to doing business.

Pillars and Fire

We have found most CRM implementations have two major components:  Pillars and Fire.

The Four Pillars

  • Leadership support
  • Internal Administrator & Champion
  • Cross-sectional Pilot Team
  • CRM experienced partner

The Balls of Fire

The Balls of Fire is the affectionate name for our modified Agile Implementation process.  You have to see it.

 

Interlinx Associates also offers a wide range of consulting options to help with your business.  In addition to sales and marketing automation support, we help companies manage their websites to identify leads, and evaluate the site’s marketing effectiveness.   We work with clients consolidating system, documenting processes, identifying bottlenecks and applying technology systems to make the work flow more easily.

We can start by helping a client choose the right solution.  That’s our Solution Selection Services–S Cubed.

We can implement a solution and train your team using the Balls of Fire.

We can help identify gaps in your business goals and the systems to help you get there.  That’s a CRM SEA Session–Strategy Effectiveness Assessment.

We can bring your website and your systems together–through Weblinx Site Tracker and our Weblinx SEA session.

We can support your systems through Support Blocks.

Our goal is to be a trusted adviser and business partner with our clients–not just a technical resource.

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