July 23rd, 2010
We made it through the last 12 months and have learned a lot about keeping our business above water and fighting though times that are not so easy. But I am an optimist, and I see light at the end of the tunnel (of course I don’t know how long the tunnel may be…)
So we have brought on Rick to join our team to focus on Sales Consulting. That means he will have deeper product knowledge but will focus on helping our customers leverage CRM–strategy, technology, training, development. You can reach Rick at Rputnam@interlinxassociates.com. We will be releasing a formal press release soon.
Tags: new employee, recovery, tight economy
Posted in Sales, Marketing & Business | No Comments »
June 22nd, 2010
Today I ran into an issue with attaching a SalesLogix remote database. The customer had a user that needed more space and was deleting files, defragmenting and basically wreaking havoc on the machine. When he was done, the remote database didn’t work.
After a lot of searching around, trying the attachremote.exe with the \admin flag and what not, I got an error message that pointed me in the right direction.
” The file “C:\blah blah blah\remote_database.MDF” is compressed but does not reside in a read-only database or filegroup. The file must be decompressed.”
What did this mean? It meant that the c:\ drive had been compressed to save disk space! Unfortunately, SQL doesn’t support compressed volumes and thus didn’t work. I believe I read somewhere that you can run SQL on a compressed drive, but this was certainly the issue in this case.
Sure enough I checked out the properties on the C: drive and found that the “Compress this drive to save disk space” had been checked. I unchecked this option and clicked apply. 8 hours later… the volume was uncompressed and I could re-attache the remote database successfully!
Tags: database management, SalesLogix
Posted in Developer's Corner | No Comments »
June 8th, 2010
I know that sometimes people in my generation are accused of not embracing technology, but I don’t think that’s true at all! I think the problem isn’t about embracing, but having the time to fall in love. Well, I am taking the time, and the experience has been a great one! We are surfing YouTube, finding fun videos, and looking to enhance our site with CamStudio videos of our own promoting the things that we like and support. It’s intimidating and exhillarating at the same time. It’s taking me so much time to get one “take” right…
Ther’s never a dull moment, and the quest for search engine optimization continues…
We all suffer from it–too much to do and too little time. I have been talking about doing videos for months, and I finally made my first “how to” the other day. It’s pretty rusty, but it is done. You can view it here!!
Tags: Camstudio, new technology, videos, YouTube
Posted in Sales, Marketing & Business | No Comments »
May 29th, 2010
Check back soon for posts on CRM software development.
Posted in Developer's Corner | No Comments »
May 20th, 2010
The last session I attended was about how to maximize the benefits of blogging through WordPress. I was able to add my blog to LinkedIn and am trying also to do the same with Facebook.
Every session I go to on SEO, Web, social networking I learn more and more…And I have been trying to blog for three years!!
Tags: blogging, Wordpress
Posted in Sales, Marketing & Business | No Comments »
May 20th, 2010
And no, it isn’t for the good times alone. Although my voice may reflect how much I shouted over the loud Hollywood Stones last night. To me it is the eclectic blend of networking, technical sessions, selling sessions, and time to get away from the day to day fray and THINK.
This year’s Sage Software conference was in Denver, my home about 30 years ago (OMG, I can’t be that old!!) Of course the only time I was out of the convention center (which by the way is an enormous edifice) was to and from the airport, and walking to and fro from the hotel. But we had a distant view of the Rockies, and meeting up with ACT! software friends, and meeting new SalesLogix friends made the four days fly by.
I leave with a head full of ideas, plans, and trial balloons that I plan to release. Everything from training powered by EC2, helping non-profits with the Sage Fundraising Online tool, and posting my blog on LinkedIn, Facebook and Twitter.
See you next year!
Tags: conferences, networking, Sage Software, technical sessions, thinking
Posted in Sales, Marketing & Business | No Comments »
April 20th, 2010
We have survived the Winter, and Spring is looking good. Just the last few weeks it would appear that there are signs that businesses are more willing to invest in their CRM space. Pent up demand? Maybe. Need for increased sales? Definitely. Whatever, it has shown up in the phone ringing more frequently with more serious buyers, looking to improve the ways they are communicating with their customers and prospects.
Tags: economic improvement, recession, Spring
Posted in Sales, Marketing & Business | No Comments »
March 8th, 2010
We have been hosting ACT! User Groups for probably 7 years now, and while they have been beneficial, I am looking for a change–that’s my Myers Briggs Type coming out–constantly seeking new & different.
So the new and different that I am looking for is what can we do to make User Groups better–Here’s the concept. The common thread for our client is Customer Relationship Management. CRM includes Sales, Marketing, Customer Service and Support. Our thought is to broaden our User Groups from ACT! users to CRM enthusiasts. Business influencers and decisionmakers who understand and believe in the power of Customer Relationship Management and want to leverage that strategy with other like minded managers in a CRM Xchange Linx–the next generation of User Group meetings. More on this topic coming… Your input would be welcomed.
Tags: idea exchange, networking, technology transfer, User groups
Posted in Sales, Marketing & Business | No Comments »
March 7th, 2010
We have been in the process of introducing our new Roofing and Siding Contractors Management Solution product. We have right now two solutions, an entry level built on ACT! software, and a comprehensive solution built on SalesLogix. We have a third in the works built on Salesforce.com.
Our products are not only a lead tracking to sales opportunity solution, but really become a “cradle to grave” sales/accounting/operations solution. They help each area mange a job from start to finish–from the time a lead first comes in, to turning the lead into a job, tracking the steps/stages for completion of the job. Job costing, crew pay, commissions, invoicing, PO’s, document management and alerts. It’s been fun building the solution, and even more fun rolling it out!
Tags: construction management, document management, job costing, roofing and siding
Posted in Roofing and Siding Management Solutions | No Comments »
February 3rd, 2010
Look for us at the International Roofing Expo February 22 -24 in New Orleans. We will be introducing our CRM solution for roofing and siding contractors. These solutions are built on ACT! and SalesLogix (Salesforce.com to come), and have the potential to streamline the sales and production process through opportunity and job management. Stay tuned for more!
Tags: customer relationship management, Roofing and siding management systems, Roofing contractors
Posted in Roofing and Siding Management Solutions | No Comments »
