Customer Relationship Management Consulting

That’s Interlinx Associates

Our consultants have walked in your shoes. They have hands on experience selling to clients and working with customer relationship management software; managing projects, marketing campaigns, call centers and sales people. They have corporate work experience, and have been entrepreneurs in their own right. They understand the problems you face.

Scot Zimmerman, co-founder of Interlinx, has years of experience in the fastest growing area of technology—customer relationship management—with experience selling and implementing CRM software at companies like Anheuser Busch, Anderson Windows, Sprint PCS and Donaldson Company. Scot is known for his intuitive feel for software, grasp of business process, and problem solving skills.

Elaine Koyama began her career selling animal feed to farmers in Iowa, and went on to manage field sales managers, manufacturer’s reps, distributors and national and industrial bid accounts for one of the largest privately held corporations in the world–Cargill. Combining her hands on experience with being an adjunct marketing professor at the MBA level, Elaine offers a unique combination of theory and practical application.

Jane McCall is the voice of Interlinx as the point guard for inside sales, and project tracking. Jane has extensive experience in the software industry touching all areas of business operations from administration, purchasing, sales, licensing, customer service and project management.

Rick Putnam joined Interlinx as a Business Development, Relationship Manager whose main goal is to connect with customers and prospects to make sure they’re getting the most out of their Customer Relationship Management (CRM) strategy.

Kris Harmon works on special projects for Interlinx and has most recently been the project manager on a Fortune 500 CRM design project. Kris’ brings SalesLogix CRM background to Interlinx and is an Interlinx Certified Trainer, with a focus on SalesLogix.

Tom Zimmerman: There’s a new kid on the block working with Interlinx on business development.  You will likely be seeing signs from Tom Zimmerman who joined Interlinx Associates  to handle sales for SugarCRM, Saleslogix and Salesforce.com. Tom also participates in business analysis and coaching clients on Customer Relationship Mmanagement tools.

Jan Rooney has come to Interlinx bringing a wealth of experience technology sales, service and support.  Recognized with awards and recognition for leadership, achievement, and excellence, Jan has a focus and dedication to her colleagues and customers.  She will be working on the small business, SugarCRM and Salesforce side of Interlinx in addition to being a training and facilitation resource.

Subcontractors and partnerships: Interlinx leverages its resources by utilizing subcontractors and developing strategic partnerships in the areas of ACT!, CRM, SalesLogix, business management and consulting. Partnerships also include, Microsoft, Falcon Leasing and Yerkotech IT support, as well as other solutions providers.

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